Water/Sewer Honored for Utilities Safety

The City of Carrollton’s Water and Sewer Division was recently recognized for working with care near underground utilities. SyncGlobal Telecom and Carroll Electric Membership Cooperative co-hosted SyncGlobal’s annual 811 Day Meeting, Tuesday, Aug. 11, to share pertinent information on safe digging and recognize companies.

“Our workers place the highest priority on jobsite safety,” said Carrollton Public Works Director Mike Green. “We appreciate the recognition.”

811 Day serves as a reminder to call 8-1-1 before digging so underground utilities can be flagged to prevent damage. The event has been held the past two years on Aug. 11. Employees of Carroll EMC, SyncGlobal Telecom, Georgia Power, GreyStone Power Corporation and members of the West Georgia Utility Coordinating Committee (UCC) nominated utilities, municipalities and contractors who are seen following state dig laws and regulations for special honors. Also recognized this year were Southern Company Gas and Lions Den Construction.

“We wanted to recognize the local companies who go out of their way to not only practice safe digging but promote it as well,” said Terrence Cooley, Carroll EMC’s utility coordinator who serves as both Chairman of the West Georgia UCC and state co-director for the Georgia Utilities Coordinating Council.

SyncGlobal Telecom, headquartered in Bremen, GA, serves business-class customers in western and northwestern Georgia as a facility-based CLEC and ISP and operates an existing fiber network totaling approximately 400 route miles. Carroll EMC is a member-owned cooperative providing electricity to approximately 50,000 homes and businesses in Carroll, Haralson, Heard, Paulding, Polk, Floyd and Troup counties.

City Offices Closed July 3

City of Carrollton offices will be closed Friday, July 3, 2020, in observation of Independence Day. Garbage and recycling collection will remain on its normal pick-up schedule the following week.

Memorial Day Schedule

City of Carrollton administrative offices will be closed Monday, May 25, 2020, in observance of Memorial Day. All garbage and recycling will be picked up the day following your usual scheduled collection day.

Carrollton Coronavirus Precautionary Measures

In support of state and local efforts to slow the spread of the Coronavirus Disease (COVID-19), the City of Carrollton will be taking the following precautionary measures: 

Effective immediately, we are postponing and/or canceling all large public events, meetings, programs and classes for a two-week period, or until further guidance recommends otherwise. This includes, but is not limited to, all city-sponsored events, city-permitted events, tournaments and rentals in city-owned facilities. Cancellations and rescheduled dates of affected events will be announced on their respective social media pages, our carrolltonga.com and department webpages. We will continue to update you on the status of events based on CDC recommendations.

Beginning Monday, March 16, 2020, all City facilities will be closed to the public until March 29. As we receive further information or guidance, we will communicate any changes. This includes, but is not limited to; City Hall, Parks and Recreation facilities, city parks, Center for the Arts, Senior Center, Depot on Bradley and The Amp. Our drive-through window at City Hall will remain open for utility bill payment, but we strongly encourage customers to utilize online services for utility billing, permits, etc. Some services will also be available by phone. Please contact our main line at 770-830-2000 to be directed to the appropriate department. Specific contact information will be listed online at https://carrolltonga.com/

Essential services such as police, fire, sanitation and water will continue as normal. 

While the risk to the general public remains low at this time,  these measures are being taken out of an abundance of caution to protect the safety and wellbeing of our community. For updates, please visit https://carrolltonga.com/covid19 


Do business with us from anywhere!

Utility payments can be made online at https://www.municipalonlinepayments.com/carrolltonga or by phone at 833-892-0172. You can also use the drive-through or drop box at City Hall.

Permit and license applications can be found online at https://carrolltonga.com/doing-business-with-the-city/ or call 770-830-2000.

For local information about COVID-19, visit Tanner Health System at http://www.tanner.org/coronavirus. For additional information, visit Georgia’s Department of Health at https://dph.georgia.gov/novelcoronavirus or find answers to frequently asked questions at https://www.cdc.gov/coronavirus/2019-ncov/about/index.html.


Worried about Coronavirus (COVID-19)?  You can prevent the spread of COVID-19!
• Stay home when you are sick, except to get medical care.
•  Cover your coughs and sneezes with a tissue, then throw the tissue in the trash.
•  Wash your hands often with soap and water for at least 20 seconds, especially after going to the bathroom; before eating; and after blowing your nose, coughing, or sneezing.
• Avoid touching your eyes, nose, and mouth with unwashed hands.
• Clean frequently touched surfaces and objects daily.
Learn more here.

Level 1 Drought Conditions

A Level 1 Drought Response has been announced by the Georgia Environmental Protection Division for our County.

During Level 1 drought conditions, daily outdoor watering for purposes of planting, growing, managing, or maintaining ground cover, trees, shrubs, or other plants is allowed each day, with the exception of the mid-day hours between 10am and 4pm. Only water before 10am and after 4pm. Water conservation is strongly encouraged during this time. 

The following outdoor water uses are allowed daily at any time of the day:

  • Commercial agricultural operations as defined in Code Section 1-3-3;
  • Capture and reuse of cooling system condensate or stormwater in compliance with applicable local ordinances and state guidelines;
  • Reuse of gray water in compliance with Code Section 31-3-5.2 and applicable local board of health regulations adopted pursuant thereto;
  • Use of reclaimed wastewater by a designated user from a system permitted by the Environmental Protection Division of the department to provide reclaimed wastewater;
  • Irrigation of personal food gardens;
  • Irrigation of new and replanted plant, seed, or turf in landscapes, golf courses, or sports turf fields during installation and for a period of 30 days immediately following the date of installation;
  • Drip irrigation or irrigation using soaker hoses;
  • Hand watering with a hose with automatic cutoff or handheld container;
  • Use of water withdrawn from private water wells or surface water by an owner or operator of property if such well or surface water is on said property;
  • Irrigation of horticultural crops held for sale, resale, or installation;
  • Irrigation of athletic fields, golf courses, or public turf grass recreational areas;
  • Installation, maintenance, or calibration of irrigation systems; or
  • Hydroseeding.

For more information concerning outdoor water use, please go to: http://epd.georgia.gov/outdoor-water-use-information.

Please conserve your indoor and outdoor water use during this time.

Water Conservation Tips

  1. Fix leaks immediately. Regularly check for leaks inside and outside your home.
  2. Don’t leave the tap running. When shaving, brushing your teeth, washing your face, or food, turn off the tap.
  3. Check your toilet for leaks. Put food color in your toilet tank and wait 10 minutes. If it seeps into your toilet bowl, you have a leak.
  4. Use the dishwasher and washing machine only when full.
  5. Replace older toilets and showerheads with high-efficiency models. If your home was built before 1993, you may qualify for a toilet rebate.
  6. Choose efficient appliances. Look for EPA WaterSense and ENERGY STAR labeled products when shopping for new appliances and fixtures. These products have been independently tested and verified to save at least 20% more water compared to conventional products.
  7. Scrape dishes before washing them. Avoid using the garbage disposal.  It wastes a lot of water and can contribute to pipe clogs.
  8. Only water plants when necessary. Use a rain gauge and water no more than 1 inch per week. If you do water, only do so between the hours of 4pm and 10am.
  9. Reduce the amount of lawn and landscape with plants or plants well adapted to our region.
  10. Adjust sprinklers so only your lawn is watered and not the house, sidewalk or street.