Privacy Policy

Last Updated: October 8, 2025

Organization Name: City of Carrollton, GA

Organization URL: www.carrolltonga.com

This Privacy Policy explains how your personal information is collected, used, and shared when you use our website, apps, services, and third-party vendor sites. By using them, you agree to this policy.

1. WHAT INFORMATION DO WE COLLECT?

We collect information in three ways:

  • You provide it – When you create an account, contact support, fill out forms, etc.
  • Automatically – Through cookies, device info, IP addresses, and how you use our services.
  • From third parties – Like social media logins or partners.

Types of information:

  • Name, email address, phone number
  • Login details
  • Billing and payment info
  • Device, browser, and IP info
  • Location data
  • How you interact with the site or app
  • Document and image uploads
  • Message details on contact forms

2. HOW DO WE USE YOUR INFORMATION?

We use your data to:

  • Provide and manage our services
  • Improve and personalize your experience
  • Communicate with you (support, updates)
  • Prevent fraud and ensure security
  • Comply with legal obligations

3. CONTACT FORMS

When you submit a message through a contact form on our website, we collect the data you enter, which may include:

  • Your name, email address, and phone number

  • Message content and any file attachments (which may include sensitive or identifying information, photos, or documents)

We use this information solely to respond to your inquiries, provide requested services, or address your concerns.
We take reasonable measures to protect all data submitted through our contact forms, including encryption and secure data storage. However, please avoid submitting highly confidential information unless necessary, as no online form is completely secure.

4. WILL YOUR INFORMATION BE SHARED?

We may share your data with:

  • Service providers who help us run our services
  • Legal authorities if required
  • Business partners or affiliates

We do not sell your personal information.

5. COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar technologies to track usage, remember preferences, and improve performance. You can disable cookies in your browser settings.

6. HOW DO WE KEEP YOUR INFORMATION SAFE?

We use security measures (encryption, access control, etc.) to protect your data. However, no system is 100% secure.

7. DATA RETENTION

We keep your information as long as needed for the purposes listed or as required by law.

8. YOUR PRIVACY RIGHTS

You may:

  • Access, correct, or delete your data
  • Opt-out of marketing
  • Object to certain data uses
  • Withdraw consent

To exercise your rights, contact us.

9. INTERNATIONAL DATA TRANSFERS

If you’re outside the U.S., your data may be transferred and stored in the U.S. or other countries. We take steps to protect your data in such cases.

10. CHILDREN’S PRIVACY

We do not knowingly collect data from children under 13. If we find out we have, we’ll delete it.

11. CHANGES TO THIS PRIVACY POLICY

We may update this policy. When we do, we’ll update the “Last Updated” date.

12. THIRD PARTY VENDOR LINKS

Our website contains links to third-party websites or services for your convenience and information. Please be aware that when you click on these links, you will be leaving our website and will be subject to the privacy policies and practices of those third parties, which may differ from ours.

We do not control and are not responsible for the content, privacy policies, or practices of any linked third-party sites. We encourage you to review the privacy policy of each site you visit.

For more information, you can view the privacy policies of the third-party services we link to below:

If you have any questions or concerns about how your data is handled on these sites, please contact the respective third party directly.

13. CONTACT US

If you have questions about this policy or your data, contact us at 770-830-2000.

Carrollton, GA City Hall
315 Bradley Street, Carrollton, GA 30117

Contact Us

770-830-2000

City Hall
315 Bradley Street
Carrollton, GA 30117

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